Walter Wilson started Wilson Irrigation in 1984.
Mr. Wilson has since moved on to a different career and over the years,
the company has been owned by three other individuals; however, the company’s
name and approach to quality has remained the same.
Since 1994, David Brannan has owned and operated
the company. In the first 10 years
of operation (1984 to 1994) the company built a customer base of 1,200 customer
installations. Since 1994, our customer base
has grown to over 4.000.
We have intentionally positioned the company to
service the residential market and provide personalized service.
Over 95% of our business is derived from “after-market” sales (sales to
people who did not have a sprinkler system installed when they purchased their
house.)
Because we normally work with existing landscapes,
we hand trench most jobs. Hand trenching
causes less damage to existing landscapes and allows your yard to recover from
“sprinkler surgery” more rapidly. It
is our utmost concern that your lawn and landscape remain in the best condition
possible after installation.
Service:
Our office is open throughout the year and is staffed Monday through Friday each
week. Office hours are from 8:00 A.M. to 1:00 P.M. and 2:00 P.M. to 5:00 P.M.
daily.
One of the company’s most significant evolutionary
steps was the employment of year-round service personnel.
Since 1994, we have employed repair technicians on a full-time, year-round
basis. This allows us to provide consistent, rapid and courteous service
that is not offered by all irrigation companies. Additionally, we provide service for many systems that were
installed by companies no longer in business.
Customer and sprinkler system data:
Since 1994, we have maintained our customer data
in a computerized database. This
allows us to maintain customer contact and follow up on problems that may be encountered.
We continue to enhance this capability so we can advise customers of new
developments and techniques that will save money while maintaining healthy landscapes.
We never sell customer data to others.
Because management has always insisted on quality,
Wilson Irrigation has evolved into one of the premier residential irrigation companies
in the Austin area. We continually
strive to enhance our reputation for quality installations and customer service.